Ruffle Hem Floral Dress

Shipping Policy

At HOORR, we ensure fast and reliable delivery worldwide.

• USA & Territories: Same Day – 10 business days
• Singapore: 4–9 business days
• Australia: 8–13 business days
• Canada & New Zealand: 8–11 business days
• Europe (Austria, Belgium, Bulgaria, France, Germany, Hungary, Italy, Netherlands, Poland, Portugal): 8–15 business days
• Japan & Mexico: 7–12 business days
• Saudi Arabia & Morocco: 7–14 business days
• Pakistan: 11–16 business days
• Nigeria: 15–20 business days
• Brazil: 16–29 business days

We ship with care to bring the best to you.

Note: If your order shows as delivered but you haven't received it yet, please check with your reception, mail room, or neighbors who might have accepted it on your behalf. Sometimes, our delivery partners update the status a little early, so the package might still be on its way. We appreciate your patience, and it should reach you soon. 😇

Refund & Return Policy

At HOORR, we aim to make your shopping experience seamless. Here's a quick overview:

• Eligibility: Returns must be requested within 7 days of delivery, with items in their original condition, tags, and packaging.
• How to Return: Contact us at support@thehoorrstore.com or Text us +1 (302) 292-9928. Approved returns must be shipped within 7 days.
• Refunds: Processed within 5–7 business days of receiving your return. Shipping fees are non-refundable.

Non-Returnable Items:

• Beauty products, jewelry, swimwear, face masks, intimates, bodysuits, and final sale items.

For assistance, reach out to us anytime at :

Text Us : +1 (302) 292-9928

E-Mail Us :support@thehoorrstore.com.