FAQs

We ship to 41 countries worldwide, including the USA. For more info : Shipping Policy

U.S. orders are delivered within 2–10 business days.

International delivery times vary by country and will be displayed at checkout. You will receive full delivery details in your confirmation email.

To check estimated delivery times before placing your order, simply add a product to your cart, and the estimated delivery window will appear below, or you can view our Shipping Policy for more information.

You will receive a tracking link via email once your order has been shipped. You can also track your order anytime on our Order Tracking page.

Yes, we offer free shipping on orders over $100.

All our products are Made in United States, ensuring premium quality. Summer Specials are Handmade in France

Yes, our Luxe Collection featuring prom dresses, gowns, and special occasion dresses is launching soon.

We accept major cards like Visa, MasterCard, American Express, Discover, and digital wallets like Apple Pay & Google Pay.

Yes. Currently We have a Limited Time offer :

• Shipping's on us over $100
• 10 % off on orders above $150

Please check our Returns & Resolution Policy page. Items must be unworn, unused, and in original packaging.

Orders are processed quickly, so changes or cancellations are not guaranteed. Contact us immediately if needed.

You can reach us anytime through our Contact Us page, and our team will assist you promptly. We offer 24/7 customer support.

For a fast and prompt response, WhatsApp us directly.

https://thehoorrstore.com/pages/contact

Email | Call | WhatsApp